Privacy Policy
This Privacy Policy sets out how Rabbitree, including its related entities and businesses operating under the Rabbitree brand (collectively referred to as “Rabbitree”, “we”, “our” or “us”), collects, uses, stores, and discloses personal information.
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect personal information including, but not limited to:
• Name, email address, phone number, and postal address
• Property details and ownership information
• Identification and financial information where required for applications or transactions
• Information submitted through enquiry forms, appraisal requests, applications, or subscriptions
• Website usage data, including IP address, browser type, and interaction data
2. How We Collect Personal Information
We collect personal information when you:
• Submit an enquiry, appraisal request, or application through our website
• Contact us by phone, email, or in person
• Subscribe to our publications, updates, or communications
• Interact with our website or digital platforms
3. How We Use Personal Information
We use personal information to:
• Provide real estate sales and property management services
• Respond to enquiries and requests
• Arrange property appraisals, inspections, and transactions
• Manage rental applications and tenancies
• Improve our services, website functionality, and client experience
• Comply with legal, regulatory, and professional obligations
4. Disclosure of Personal Information
We may disclose personal information to:
• Related entities within the Rabbitree group
• Third-party service providers and professional advisers engaged to support our services, including platforms used for property applications, inspections, compliance processing, and customer relationship management
• Government authorities or regulatory bodies where required by law
We do not sell personal information to third parties.
5. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and accessed only where necessary.
6. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us using the details below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
Email: admin@rabbitree.com.au
Phone: 03 9629 6110